A noisey gas fan, resulted in being red tagged and over 1 month for them to get back and replace. ($4000) 2 wood chimneys "cleaned" neither done completely asked for animal trap, said they couldn't would have to come back, claim both need repairs I should buy inserts...gee they sell those too. Everything was up sell...worst than Rogers!
- Company Response
As a licensed TSSA contractor in Ontario we are required by law to inform all home owners of unsafe gas appliances and ensure they are returned to a safe condition.
The same holds true for a wood burning fireplace, if there is anything unsafe about a homeowners fireplace we make them aware of the situation and their options.
Regarding the cleaning not being done properly, I would be happy to send an alternate crew over free of charge to inspect and make sure the cleaning was done properly to your satisfaction.
Please call me at 613-722-1226 and I will arrange to have this done.