DO NOT USE / ENGAGE - Terrible Company
If you want peace of mind and a happy interaction - PLEASE steer clear of this firm. Extremely rude & angry owner / staff, they overcharge, provide shoddy workmanship that they refuse to stand behind, but prefer to read the rule book to you if you raise concerns after the jobs supposedly done. The owner Jeff obviously has no concept of what professional CS is or how to treat / talk to paying clients, he will argue belligerently, stoop to new lows - call you names in his emails to you. The owner is definitely a very angry & negative person, extremely confrontational and rude and definitely could use a customer service orientation refresher class on how not to lose customers/grow his business. He is egotistical enough to actually write in emails that he would rather you take your business somewhere else. If that wasn not laughable - it would be very sad. I am surprised they are still in business.
- Approximate cost of services:
- $265.00
- Company Response
Finally able to respond to this comment, as I was locked out of review comments! This person constantly harassed our office staff over numerous weeks during the pandemic, and constantly called to have work completed, that wasn't a priority! The previous plumbing company walked away from this project, and we got called in to help through another customer. I'm sorry for trying to help, and learned our lesson quick, on how to fire a customer!