I had a terrible experience with Great Northern. They had to be watched like a hawk, numerous areas that I was told were completed needed touch-up for example. When I say touch-up, some of these areas weren’t touched to begin with. When they were done they left a substantial mess. Hundreds upon hundreds of staples left in the window frames, some windows were left with the poly-tarps still left on and the workers were gone. They left here so fast they forgot the broom and dust pan that they never used here whatsoever in the clean-up. Make sure they don’t sweep the over-spray bits into the sump pit and cause your sump pump to not operate. And then when all this was pointed out to Great Northern Operations they were very dismissive. I spent many hours, even days removing staples. I have better things to do with my time.
- Company Response
Thank you for your feedback. Great Northern Insulation takes great pride in the service we offer and would like to apologize that in this situation the service you received was below our company standards. We would really like the opportunity to address this situation immediately. We have inquired with our branches and we are not aware of this situation. Please contact us at 1.800.265.1914 to discuss.