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HomeStars  >  General Contractors in Milton  >  Great Northern Insulation  >  Poor Customer Service
Private User
Private User
Private User reviews Markham, ON
3/10

Poor Customer Service

I chose Great Northern based on the reviews I had seen online. Unfortunately, we made a mistake - this is the only contractor I have ever hired that I regret choosing.

The customer service is terrible. It seems to be a big organization that works in silos. The only bright spot was the sales representative - he was knowledgeable and thorough.

Approximate cost of services:
$2,500.00
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Company Response

Thank you for taking the time to review our services, despite the fact that overall we did not meet your expectations. We'd like to investigate your issues further but are unable to do so without a customer name or contact information - if we are able to assist, please feel free to contact us at customerservice@gni.ca or 1-800-265-1914.