Wash machine agitator “clunked at the end of left and right motions. It was a large nut that stabilized the drum had loosened up. Rectifying the problem, which was to tighten the nut (again) cost me $60.00 for a Service Call and an hours labour. The repair man advised he remembered being called to our house approximately 8 months to a year earlier for the same reason. The repair man was very friendly and polite but having said that, I would think that an earlier call to repair the same issue should have lasted more than a few months, or perhaps the earlier repair hadn’t completely addressed the problem the first time. It is hard to believe that i’ve Had to pay for 2 Service Calls and 2 hours of labour to really do nothing more than tighten a loose Nut.
- Company Response
Thank you for your review.