This company is extremely deceitful. The technician who came three times to repair the freezer has broken other parts, admitted this to us, and then saying he will order the new parts. Nothing happened in the next 2-3 months. After almost weekly phone calls to the company and finally after 4 months demanding to speak to the manager, we heard from Mr. Hemi that nothing was ever ordered because they waited for us to call them and make the repairs ourselves?
We were never being told the truth from this company so do not waste your time here. Horrible service from a company that is supposed to be a representative of Electrolux. Who is not telling the truth here? The serviceman to Mr. Hemi? Mr. Hemi to us? Most likely all of the above. This is completely unacceptable service. Don't even call them, COMPLETE waste of time.
- Approximate cost of services:
- $160.00