Bayview Home Appliance, came through BIG time !!
During a recent move (where the appliances were sold with the house) the freezer door was damaged.
I called over 10 local service shops to try and pay to have the freezer door skin replaced (I had already purchased the parts from a local appliance dealer) but no one would help out, I believe no one wanted to spend their time on such a small project and obviously couldn't purchase and mark up the parts themselves.
Where some wanted to charge just to inspect the job and others claimed it required a "specialist" I was faced with almost 3 months of trying to resolve the issue.
The new owners were irate, rude and very difficult to deal with demanding very specific times they would allow the repairs to be performed.
Several times Bayview had to return, because of miss communication, wrong kits ordered by the parts supplier, I thought this nightmare would never end.
Bayview Home Appliances were professional, courtieous, and very helpful.
Because of the unique situation (they were making repairs at a property I didn't own) we had discussed and set a $ for the repairs up front, and after all the issues they encountered they still charged only what we discussed.
True and honest professional organization, hats off to you.
I have many friends in the King Township area and I will ONLY recommend this team for quality work and dependable service.
Thanks again Bayview Home Appliances,
- Approximate cost of services:
- $600.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?