I find this company is very difficult to work with, offering more excuses than quality of service and accurate information. Consistently late arrivals due to over-scheduling, very little accommodating of the client's needs. Requested only one person who would be the same individual. Too often send different people and the standards vary too much. On the occasions when my 'regular' person isn't able to come or two were sent for half the time, the work was terrible. When the household came down with the flu and only 8 hours notice was given, there was a charge rather than offering to reschedule. I realize there are policies but this company adjusts the time weekly without notice - never being accountable.
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