Delton Cabinet Mfg Ltd

Kitchen & Bathroom - Cabinets & Design
13030 146 Street Edmonton AB T5L 2H7
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HomeStars  >  Cabinetry & Millwork in Edmonton  >  Delton Cabinet Mfg Ltd  >  Failure to follow through
Private User
Private User
Private User reviews Edmonton, AB
3/10

Failure to follow through

We had the pleasure of working with a very talented and friendly designer who was laid off from the company just before the installation of our kitchen. We were truly amazed by the designer's creativity and passion for design. The design for our new kitchen was exactly what we were looking for with an amazing artistic flare we couldn't have imagined on our own. Everything was perfect and we really felt looked after until we had nobody to represent us following the installation. We had some defects after the installation, which I am confident would have been dealt with accordingly if they didnt take our designer away from us. Now we have a beautiful kitchen with minor defects- however; after paying upwards of 80k for our cabinets, we do not believe we were taken care of very well in the end. Price and service from management were not equal in this case. I would expect this type of post-installation service from some of the lower end companies but not Delton.

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Company Response

I am sorry to hear that you are not completely satisfied and would very much like to personally follow-up. You are welcome to call me on my direct line at 780-784-5542 or send an email to bill@deltoncabinets.com. Either way I will be in a better position to follow-up and hopefully resolve all of your concerns. Thanks for your business, your feedback and I look forward to speaking with you soon.

Sincerely

Bill Dart
General Manager