Joe and Luke were amazing, as were all the people that work on their team. Both of them visited our backyard, and assessed the lightning damage on the same day the damage occurred( July 8,2020) They contacted another Master Arborist to give a second opinion, as we were really hoping this majestic tree could be saved. The verdict came back negative...the tree is damaged beyond recovery, and would soon become dangerous to life and property. The City of Toronto Arborist also visited, and confirmed this second opinion. We finally obtained a permit from the city, delayed muchly due to CV-19, in mid September. Contacted Joe,
and arranged for removal of the tree in the next few weeks. I mentioned that the neighbors were concerned about the safety of the tree, as it was deteriorating badly. Joe and Luke came immediately, and rescheduled the job in the next few days. They showed up last Tuesday morning with a crew of 6, and all the gear, and by 4PM our 60foot Maple was gone and everything was as if the tree was never even there. The stump was even ground down below grade. We were very impressed how well this team worked together, how well they knew their jobs, how they respected our property and the neighbor's property by causing absolutely no damage. The efficiency of this Company and their team, is good reason why their
price is so reasonable, at least in our opinion.
On a further note, all the wood that could be made into sit-able stumps was cut up and delivered to local schools for kids to sit on during outdoor activities, in this time of Covid.
Secondly, even after receiving full payment, Joe did return the next day to correct some flaws in the replacement of a section of the fence they had removed. Somehow we just knew he would do that, so we held no money back.
Eugene and Ruta