Very impressed with Frederick's Furniture Gallery, the owner and everyone that works there. I ordered a sectional and the manufacturer, Elran, really messed up on the quality of the workmanship. The delivery guys recognized this right away and reported it immediately. Then Bobby their “go to “ sales consultant/quality control person got involved and totally on my side with his support and dealings with Elran. He was wonderful to deal with and the owner backed both of us 100%. I am now getting a new couch with upgraded fabric the cost of which was covered by Frederick's.
They were never to blame but they were there for me.