Mid August my home experience water damage destroying the ceiling on the lower level. Belfor was QUICK to come get my $1000 deductible. Same day in fact.........Sept 6th.
I had arrange to list my home Sept 6th but this damage caused me to remove the listing until the repair could be done. I am experiencing financial duress and selling my home was the solution.
Imagine my frustration having to produce $1000 I did not have only to have them shirk all responsibility and leave me hanging.
Since that time I have had to CHASE both the insurance company and Belfor for start dates. I received nothing back from Belfor until just this week when I went upline. It should not have to come to this and Canadians should have more protection from companies that take money but do not produce the service.
None of this is acceptable.
Now, 6 weeks later, they have responded indicating they will send someone to view the scope of work????? I guess the first check, all the pictures, measurements etc that were taken have been lost since they have to do it all over again or is it conceivable that this "delay tactic" is a way to placate me?
Not this Canadian. Belfor you have my money, you have not done a single piece of work. So now I ask............where did my money go? Why did I have to pay a deductible before the work was even done to my satisfaction? Isn't this against policy? Something smells funny here and I want answers.................
- Approximate cost of services:
- $4,500.00