Alton Windows & Doors

Both the sales brochures and the company Web indicates a lifetime guarantee on there products. Does not indicate a limited warrranty but there are no details. Purchased the windows under the pretense that the windows would be repaired if required
Had a number of casement of windows replaced in 2010. This year noticed a number of windows the film between the glass is deteriorating. When called the company i was told that there is only 5 year warranty on the sealed units. I was offered to purchase new windows and hire a contractor to install. Even after reminding them
what the sales brochures and Web advertises . This in my opinion is false advertising and will be contacting CPA.
Typical of many companies in this industry during the sales pitch they promise the moon, when there's an issue with there product the consumer is on there own.

Alton's contractor Nick honored the company's warranty and removed/replaced the 3 damaged window sealed units the summer of 2016 to our satisfaction.
Thank you John and Nick

I would highly recommend Alton Windows. Impeccable service and quality workmanship. John is true to his word, stands behind his product and follows up on issues on a timely basis and professional manner.

I would not recommend Alton at all. I had a leak on one of windows. I called to have it fixed and was told i would have to pay 100.00 for the service guy to come out. The windows are lifetime replacement.. Never never again. And not to mention service and Mario were very rude. Do not use this company. I spoke to John and he came out and solved my issue which ended up being a very minor issue. I thank John for coming out. He stands behind his product and was professional. Thanks again.

needed a new entrance door and window, good quality and price. There was a problem with a window binding but they came and fixed it after I called to complain.

They replaced about 15 windows in my house. Project was done on time and the cost was very reasonable. I would recommend Alton windows to anyone that needs to replace their existing windows.