Action Chem Dry

Fire & Water Damage Restoration
Oakville ON
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HomeStars  >  Locks & Locksmiths in Oakville  >  Action Chem Dry  >  Would love to know how they would have done but they booked me, then attempted 2 times to change the booking
Pam  from Toronto
Pam from Toronto
4 reviews Toronto, ON
0/10

Would love to know how they would have done but they booked me, then attempted 2 times to change the booking

I booked a cleaning for a condo that I do not currently live in. I asked for a tighter window than 5 hours when booking and the lady assured me that the techs would call 30 minutes prior do I could meet them.
The week of the job I got a call on the Monday to see if I could ghange from Thursday to Friday, I said I already have an appointment that day, and asked if they needed to cancel so I could book with someone else. They said oh no they will keep the appointment.
Wednesday I get a csll from a less agreeable staff member who now says she does not understand why I was booked in this day and that they had to re-book to the Friday.
When I said I was already called she said she knew.
I asked to cancel which she willingly did.
I now have a booking with a nice man who seems to run his own business next week. It is half the price of chem dry, he gave me a time not a window, already better.

Approximate cost of services:
$349.00
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