They were extremely rude on the phone, showed up 3 hours before the appointment even though I said one of our two items to be cleaned wouldn’t be delivered for another 2 hours, cleaned the one sofa and refused to come back for the second one that day. We booked it weeks in advance since we were having a family party that night, so we had to scramble at the last second to find someone else to do it. And before the guy left, he tried getting my father in law to pay since we weren’t home (because he was 3 hours early!). Then they charged us over $200 for our loveseat because that’s their “minimum charge”. Oh and they say their stuff is dry in 2-3 hours - totally false!! We couldn’t even use that sofa for the party because it was soaking wet 7 hours after it was cleaned. When I told the receptionist how upset I was, her response was “so what do you want, a discount of something”. This place is the absolute worst all around - STAY AWAY!!