Verdun Windows And Doors

Excellent service and a pleasure to deal with this company. Installers arrived at scheduled time and were very friendly and courteous. Workmanship and quality of product was excellent. Installers both very competent and careful to ensure that the worksite was left as clean or cleaner than they found it. I would not hesitate to recommend this company or to deal with them again.

Two years ago, after comparing quality, warranty, service reputation and price offerings of 7 window companies in Ottawa, I chose Verdun to replace 3 large windows and a patio door in my 25-year old house. Although prices were more-or-less competitive, price was not my first criterion as I believe in the old adage that “you get what you pay for.” Warranty and service reputation won the day. As a local company I was also able to visit the manufacturing plant in Vars which I found well organized and clean…both of which are good signs of a quality product. As I consider myself to be fairly knowledgeable in home construction I was able to observe the crew as they went about their work. They were well organized, worked well as a team with no idle chatter and they knew exactly what they were doing and did it quickly…very professional. They cleaned up their work areas while they worked and again after they finished. From my initial meeting with the salesman to completion of the job itself I was extremely pleased… so pleased in fact that I had no hesitation in choosing Verdun to replace the remaining 10 windows in my house last month. Again the 2-man crew was excellent. If I had to make one suggestion however I would suggest that more time be taken in the installation of the inside moulding around the windows. The first job was fine but on the second there were a few gaps at the corners, some of the finishing nails used to attach the moulding were not sunk and, on a number of those that were, the visible indentation left by the nail head was not filled in (also would suggest fast-drying polly-filla be used as opposed to caulking). Minor stuff but its these little details that make a “nice” looking job, a “very nice” looking job. Having taken care of them, it’s now a very nice looking job. Thx.

We had a beautiful huge front window installed back in September and I just wanted to let you know that we were extremely pleased with the service and product we received from Verdun. We had gone to quite a few other places but we were extremely impressed with the customer service received from you from the beginning that we knew you were the ones to go with. We received a quote within an hour, we dropped into the show room/factory unannounced and we were greeted and invited on a tour. We were able to see exactly where and how our window would be made and we were very pleased with the quality. Our wait time was about 3 months I believe, which was great seeing as it is a custom window! The installers were nice, courteous and professional, and quick! The price was as quoted (I think a couple bucks cheaper even!).

We will be doing the remainder of the windows within the next 2 years and we will definitely be using Verdun again. We recommend you to all our family and friends.

I learnt about Verdun Windows from both my contractor and colleague, who highly recommended this company. They are right! The price is the very competitive. It took a team of 6 folks for half day to install all windows in my house (25 windows). They started early and finished by 1:30 pm. They cleaned the worksite throughly and walk through the work with me.

Extremely well done and I have not issues with them.

I already recommended them to a few friends and would not hestitate to recommend it again!

Very happy with the service. We installed a front door and a set of patio doors. Professional, reliable and timely. There was one issue with the front door and it was corrected immediately.

Had six windows replaced in our home. Went out to four companies for estimates. Verdun were not the cheapest or most expensive but sales service at home and installation were excellent. Bit of a hiccup with the wrong screens fitted (half window instead of full) but no problem with having them come in right away and replace them.
Good service, good installation, good warranty, good product. Very satisfied.

The installation workers were very professional, polite, well coordinated together, clean, stressless and did a great job on removal of the old door and intpstalling our new door. Product is superb in every way and well worth the time and cost.
Our experience during the quotation period was very good, informative, honest and forthcoming. Never once did we feel uncomfortable in speaking with him and he was very knowledgeable given he had performed installations too, an added bonus.
The product is superior in quality from any shop we had visited and can't be compared to the big box store brands because it's leagues beyond. It opens and closes with very little effort, seals well, does not transfer heat/cold from outside and no drafts-period. The use of sprayfoam aids 100% in keeping drafts from occurring and the trim installation was near flawless. The caulking job was also superior in that you can't even notice where it was installed inside and outside it is very well done in one bead and without globs. Wonderful!
We recommend Verdun to anyone who wants to improve the look of their house with quality high-end products, wonderful service and honest sales.
Issues: temporary I'm sure. The morning after installation it was -27C and we found slight frost where the deadbold inserts into e frame. Easily fixed but needed to point this out. On a scale of 1 to 10 we still give Verdun a 10 for all aspects of their business. Warranty wise Verdun have the only no bull warranty we could find anywhere which goes a very long way with making the decision of which company to hire.
Thank you and looking forward to replacing our windows and patio door with Verdun as well.

The service was great from begining to end, professional, clean, will do business with them again. Thank you Eric for your patience with all our change of minds and estimates requested.

We received 10 star service. Domenic was patient with my change of mind, Marc and Eric installed the door quickly and competently and Dale completed our service with a smile, as did everyone. Thank you.

We had a fantastic experience with Verdun! Every employee was very professional, friendly and timely! The workmanship was great and we highly recommend them! We will definitely be in touch for future work. Thanks Verdun!