Date for estimate arranged quickly and contractor showed up on time. Estimate given and agreed to in writing. Estimated 2.5 hours of work and charging $250 so high but he was there so I agreed to get it done. I go outside and when I come back in he is gone. I wait a few hours thinking maybe he needed to get something but no news. I then called company who says he wants more money to do the job and he will call me back. No call. Next day I'm told he didn't realize cabinet needed to go into the wall (ie cut a hole in drywall) - but he saw this before I went outside because he asked me if it was OK to cut. Company will not honour written estimate.
- Approximate cost of services:
- Company Response
Hi Pamela, I am sorry this didn't work out. When the craftsman provided the estimate, the scope was to install the product onto the wall. When he opened it, the instructions required it to be installed into the wall. Opening the wall and repairing drywall is significantly more work than was in the original scope. As you know, he tried to call you to discuss, but you did not have your phone with you. Please contact the office if you would like us to provide an estimate based on the new scope of work.
Handyman Connection Ottawa