The service of the delivery was terrible. The driver was going to drop bundle at the end of my driveway. He refused to bring to my backyard as my driveway was not paved.He said he machine would get stuck. After much pleading he agreed to dismantle the plastic and walk each box up to the house..I insisted on the back yard that was just another 5 ft this way the pool would be in fenced yard.I helped as much as I could as I have spinal injury and am not suppose to lift. I am very sore now. I noticed hw was not placing boxes to ground but throwing them. So there may he damaged good now. When we contacted the manager at the Barrie Store named Duncan he could not have cared least about my back and having to move boxes too or the fact the boxes were just thrown. On the plastic it stated on green sticker " Fragile handle with care". The manager says it is there policy to drop at end of the driveway. Would love an executive to contact me before we take this matter further. As buyers we should be informed of deliver policy before we bought. Very disappointed in serve and would not recommend anyone buy from Pool Discounters.
- Approximate cost of services:
- $1,061,700.00