Following a power surge, the fan motor on our furnace got fried. With no air conditioning, our house heated up very quickly. Within a couple of hours of my calling, a representative from J.C. Robinson was at our door to scope out the problem and to provide us with possible remedial options. One of the options was repair but given the cost and the age of our existing furnace we elected to go with a full replacement. Within 48 hours the new furnace was delivered and installed. The technicians arrived on scheduled, took great care to ensure that no damage was done to our property as the old furnace was removed and the new one was carried in. The crew worked efficiently and effectively and demonstrated pride of workmanship. They were polite and professional. Our house is once again cool and comfortable. We would have no hesitation in recommending J. C. Robinson for any cooling or heating needs. They carry only the best and most reliable product lines and they stand behind the work they do.
- Approximate cost of services:
- $6,000.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?