Polar Windows

I am receiving no information from them to let me know what steps are being taken to finish my project (whole home window and door replacement). Even after I have requested a call back or quick e-mails to keep me informed I have yet to hear anything. I have had incorrect product installed that needs to be replaced; I have a defective door that needs to be replaced; I have damage to my home that needs to be repaired; all of the caulking arounds the windows needs replacement after repairs are made to the home. Seriously tired of not being able bring this project to completion and to have the work done to my satisfaction.