Our experience with Morrison has been overall very positive. The sales team at Nolan Hill was exceptional, and very knowledgeable. Brad has a lot of experience and he was able to answer any questions we had about the home, and often provided very good suggestions catered to our situation.
Krista and Michelle were very helpful in assisting us with any issues which we identified throughout the building process. While the building process was not perfect, any issues we identified were resolved in a timely manner. Being able to access the house at any time to check the progress was very helpful for us to feel comfortable.
The interior design process was a bit more frustrating. While our designer was enthusiastic, and offered us a lot of interior design ideas (especially the kitchen!). However, she was a bit unorganized with the paperwork and change orders.
Our experience so far with the after possession team has been positive. The after sales warranty team gave us a very thorough tour of the home and was very upfront with any small problems with the home. All minor imperfections were identified and scheduled to be fixed.
We hope the rest of the warranty period will continue to be pleasant - we had a great experience with the Morrison team and are very happy with our new home!
- Approximate cost of services:
- $678,000.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Hi Justin, thanks for the honest review. We're glad Brad, Krista and Michelle were able to take such good care of you and we will definitely take the rest of your feedback to heart. We're also very committed to being by your side throughout the rest of the warranty period. - Sam (Marketing Director)