I'm currently building with Morrison and I find them to be very good overall. The only concern I have is Morrison's inflexibility on some trivial stuff which is very concerning to me. After signing the contract and before building commenced, we never knew that our Master washroom and 2 other areas in the house will not have a door, as no one explained. While some people may not like having a door for their master's washroom, some peoplw like us would love to, and this is something that should have been explained to us, as we would have paid the extra for our privacy. What made me furious is that weeks before construction commenced, we asked Morrison to put a door and we are ready to pay for it, but they objected saying that it is too late. This request is for an internal change, not external, so the objection no sense to me, and for this one reason, We are completely dissatisfied, as we have to now find someone to put the doors after we possess the house, which makes it very stressful for us.
- Company Response
We appreciate this honest review and are sorry you had a negative experience. We will use this feedback to improve our processes and services in the future.