Loyal Seal Windows & Doors Inc

Windows & Doors Installation & Service
Toronto ON M3J 2E5
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Reviews for Loyal Seal Windows & Doors Inc

Average customer rating:
8 10 (173 reviews)

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max from Vaughan
max from Vaughan
1 review Vaughan, ON
10/10

whole house

September 2014 we replace all of the windows and doors in our house. We couldn't be happier with the job the guys did. Everything was done right and on time. Couldn't ask for a better job. Would recommend Loyal Seal to everyone. Great job guy.THANKS

Approximate cost of services:
$18,000.00
1 of 1 people found this review helpful.
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Company Response

Thank you for giving us an opportunity to serve you. We are happy that you were satisfied with the product and the service. Please do not hesitate to call us in the future for all your windows and doors needs.

DIVYESH MEHTA from Brampton
DIVYESH MEHTA from Brampton
1 review Brampton, ON
1/10

Windows installed for whole house

Windows replaced in Jul 2013 for whole house and after may be about 7-8 month mold started growing between glass.Reported to company but no response with life time warranty. The gas, usually argon, is sealed between the two layers of glass in the manufacturing process. If the seal is compromised, however, condensation can form between the panes and mold can grow there.
The appearance of mold or condensation between double pane windows means the seal on the glass has failed. The glass should be replaced if at all possible.
Read more : http://www.ehow.com/how_8007975_remove-between-double-pane-glass.html

Approximate cost of services:
$3,000.00
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Company Response

Dear Mr. Mehta,
As you may recall we have inspected your windows and so did Window City the manufacturer. According to the inspections what you are experiencing with your windows is dirt accumulation (not seal failure of thermal units) that was sitting behind the glass on the outside and moisture caused it to turn black. You need to wash the windows at least twice a year with a detergent cleaner. As you may see the dirt is accumulating only at the bottom on the outside. Seal failure is normally visible when the actual glass fogs up.

Ashok from North York
Ashok from North York
1 review Brampton, ON
1/10

FRONT PORCH AND ENTRANCE DOOR

We had our front porch and entrance door made by loyal seal. they are not properly installed and the entrance door is squeaking, and draft from porch still enters. After contacting the company, I was told the installation is wrong. Responsibility should fall with Loyal seal
Terible Instlation and Service for Verification feel free to email me
Ashok Sharma

email hometeambrampton@gmail.com

Approximate cost of services:
$4,300.00
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Company Response

Dear Mr. Sharma,
On the day of your installation the supervisor was at your home to inspect your porch and door. We addressed your issues. As you may recall you were unhappy with the design selection for your porch and refused to pay the full balance owing on completion. Furthermore, a factory service technician also arrived to inspect the product and didn't find any fault with it or the installation at which point you were suppose to pay the outstanding balance. You refused to pay the outstanding balance once again. As per our company's policy no service or warranty will be provided until all outstanding balances are paid in full.
Thank you

zeek from Toronto
zeek from Toronto
1 review Toronto, ON
0/10

windows

I paid thousands for new windows in the entire house from this company in Spring. By the time winter rolled around, we noticed serious drafts coming in from certain windows and realized they hadn't been sealed properly. We tried contacting them over the course of about 2 years and they just kept giving us the slip (wouldn't call back, saying someone would come by, etc). When I finally got serious and contacted them until I managed to get a response, it was that they were not responsible because it wasn't reported immediately. We are not experts, which is why we hired a 'professional' company to install them...we couldn't have known the problem existed until it was cold enough to feel it (at least 6 months later). Anyways, its an easy fix, but the fact that this company isn't willing to take responsibility for something the salesman repaetedly 'guaranteed product and INSTALATION' when pitching to us is unbelievable. Its also a really bad sign when a company is willing to upset a customer over a few bucks.

Approximate cost of services:
$10,000.00
1 of 2 people found this review helpful.
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Company Response

Dear Zeek,
Could you please provide us with your full name and address.

Brenda from Scarborough
Brenda from Scarborough
5 reviews Toronto, ON
0/10

Front House Porch Inclosure

Had a porch enclosure put on front of house,been leaking ever since we had it done 20 months ago. We got new roof etc. They blame everything and it stills leaks. Laura the owner won't even call back because the people she sends say it's something else, not there problem. frame leaks, windows leak door frame leaks seal around bottom frame, Yes they have caulk never helped. They never fixed the problem but gave many excuses. On why its like that. After we got new roof which they said was the problem ,it still leaks. bought water seal paint for our brick wall they told us to do that we did , it still leaks. It goes on and on now they just don't call back. We realized they don't care.
But they take the money! So buyer beware!

Approximate cost of services:
$4,800.00
1 of 2 people found this review helpful.
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Company Response

Dear Brenda,
We are sorry to hear that you are continuing to have problems with your porch. As you may recall we have visited your home on 6 different occasion, both Loyal seal and Nissan Aluminum doors (the manufacturer of your porch) Hans, the owner of Nissan Aluminum doors has taken your porch apart and resealed the entire porch. When he inspected the porch with water, there was no leak to be found. We have suggested that the fault may lie with your roof or your floor. Your floor is made of flagstone material which absorbs water and thus could be the reason you are seeing dampness on the inside of your porch. It could very well be your roof, there have been marks on your porch wall coming from the direction of the roof. We have done everything we can and did not find fault with the product or service.
Thank you

Leon
Leon
2 reviews Richmond Hill, ON
10/10

Front Door , some windows.

I got LoyalSeal's contact number by word of mouth and now understand why it is so important...
I was highly impressed by Loyal Seal, specifically Denis. He is very knowledgable and honest person who always keeps his word, not like other salespeople who are only eager to sell you.
Installation was done very professionally, fast with no mess and based on the time and cost estimate.
Denis has followed up with me on a regular basis and took care of me throughout the whole process.
I highly recommend the company and Denis and will personally deal with them for all my future doors and windows needs.

P.S. Loyal Seal has the best choice of windows and doors out there, no matter if you choose basic staff or you want to get something out of the ordinary.

Approximate cost of services:
$10,000.00
1 of 1 people found this review helpful.
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Company Response

Thank you for your review, we hope to serve you in the future!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Loyal Seal Windows & Doors Inc

With over 20 years of experience in the windows and doors industry, Loyal Seal Windows & Doors Inc. is one of Canada's leading windows and doors suppliers. Loyal Seal carries a wide range of quality windows and doors systems. When you choose windows, you want quality, beauty, and economy. Choosing ...
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