I called and booked a move in/move out quote for a rental property in another city. I had given them my credit card number for deposit and was told I would be sent a full quote, I never received anything from the company via email. The day of the clean, they called to let me know they might take longer than expected and would still be there when my tenants movers were coming in, which initially I was very specific that they needed to be finished by, but I said that's fine no problem. Two days later they charged me almost $900!!! Without ever having been told an amount or seen any sort of information or approving any costs. I called them immediately and they told me that by telling me it was going to take another couple hours, I should have known the cost and that was my 'authorization'. I disputed this with them and they said they would call me back, which they never did. I have since called several times and never heard back from anyone. Do not book with this company.
- Approximate cost of services:
- $882.00