Buyer beware! This company Door Express has an "F" rating with the Better Business Bureau and I got a taste of why. I ordered a Pre-hung fiberglass door at the beginning of July 2014 and was told it was in stock and they would have it cut to size and ready the following week. Two weeks later they phoned and said it was not in stock and they had to order it. Nine weeks and several phone calls later (none of which they returned) they called to say it was ready. When I went to pick it up I had to get them to change the substandard sill they had installed. If you are going to deal with this company be forewarned.
- Approximate cost of services:
- $548.80
- Company Response
We apologize for the delay on the doors as the composite jamb took awhile to get. We had to source the jamb from a vendor so we cannot be affiliated with the quality of product they give us.