The owner of door exress, was shameful when it came to customer service and fixing deficiencies. It has been months of evasive behaviour on his part and now he doesn't take our calls. All doors were not made with the specs they were given from the company they suggested we buy hardware from. So I am home with a 2 week old and my front door lock still does not work, none of the interior handles, locks etc fit the drill holes door ex made. The cost we paid to a contractor to try and remedy/patch a solution until The owner of Door Ex shows up is at the $1500 mark. Shockingly bad behaviour by a business, horrific lack of customer service, we are left wondering how HOW can a person like this even be in business...I suppose because of fools like us. We have photos of all the deficiencies should you wih visual aids to ensure you DO NOT do business with this outfit.
- Approximate cost of services:
- $8,500.00