Bed Room Set - horrible customer service
UPDATE - After the feedback the send me the $200 gift voucher as promised. However, still waiting for them to replace the defective mattress. Pls note I need to pay another delivery charge to get the defective mattress replaced.
Please save your money and don't buy anything from this store..
This is by far the worst furniture shop I have ever dealt with.
The sales people don't even anwer you question once the order is placed. The furniture was not delivered on time even though promises were made twice. I had to rent a furniture and they agreed to give me $200 in gift card/certificate. Never received any from them.
No respect for customer once you place the order. I don't know how they have managed even few positive feedbacks. I would not give them even 1 star.
- Approximate cost of services:
- $1,200.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Not sure who you are as you have left no contact info. My name is Jeff, the owner and if you contact myself I will see what I can do to help you.
jeff@mybedroomshop.ca