North Shore Home Services Ltd

House Cleaning Exteriors
37109 - 2930 Lonsdale Ave North Vancouver BC V7N 4H9
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Jennifer in North Vancouver
Jennifer in North Vancouver
2 reviews North Vancouver, BC

First Review


Replacement of Eavestroughs

We hired North Shore to change and screen our eavestroughs last summer. The worst contractor experience I have ever had. Didn't come on time, took over a week to complete, left a mess (garbage around work site, caulking tubes on roof), destroyed my front door mat, put a hole in my deck surface. Also found sections where screening was not installed - despite the fact that we paid for a complete install. And water, water everywhere when it rains. Contacted them about fixing issues and had one visit from original installer (who obviously didn't know what he was doing) and then have been ignored for a year now!!!! This despite the fact, I e-mailed and phoned saying there was water pouring all over my 2nd floor deck and flooding into my family room. Never any contact with owner, always screened by receptionist.

Apparently the owner knows to send his best workers to "companies". Homeowners beware ... You won't necessarily be getting the same installers as in the commercial reviews.

Am now having to hire someone else to remove and re-install the eavestroughs - the workmanship is so poor there is nothing to work with. The angles are wrong, the fittings are improperly installed, etc. etc. We do love our Allurex screening, however, and will be getting that again.

It is good to see that that websites such as this one are now more readily available to save other people from disreputable businesses.

3 of 3 people found this review helpful.
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Company Response

Hi Jennifer,
I'm sorry to hear about your experience with our firm, but I must say, we've never heard about you so our suspicions about this post are aroused, as we never leave an outstanding request until a customer is happy. We have over 12,000 happy customers on the North Shore alone - one in every 4 residences! I urge you to call our office and ask for the Manager if this is indeed a real customer, and we will rectify your issues if caused by us.