Royal Plumbing Services

614 Dufferin Street Toronto ON M6K 2A9
HomeStars  >  Plumbing in Toronto  >  Royal Plumbing Services  >  Beware....Estimate was way off
Private User
3 reviews Toronto, ON
2/10

Royal Plumbing Services
416-537-0038
614 Dufferin Street
Toronto
ON
M6K 2A9
CANADA

I hired this company based on recommendations from our neighborhood Facebook page, but never again and I will be warning my neighbours as well. I needed my toilet to be repaired because it was moving around a bit as one of the screws had become loose. George came around the time we had discussed and looked at the issue and said it would be $230 to fix it. I gave the ok and he proceeded. A few minutes later he calls and shows me the flange was broken and needed to be replaced and it would cost a "bit more.. Not too much". I again agreed and left him downstairs to tend to my newborn. About 1.5 hours later (he was at my place for less than 2 hours in total), he called me downstairs and said he was finished and presented me a $430 bill! I was shocked and asked him it was supposed to be $230? He said it took more time as he had to replace the part etc etc. I was very disappointed. At that point I had no choice but to pay this ridiculously high bill for which I never agreed. When I look at the bill, the only part listed on the bill as being replaced is the flange.. A $10-$30 part according to google. He also listed cleaning on the bill.. Never mind the fact there was still wax on the floor in certain areas and he also scratched the toilet seat cover with his tools.

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