Furnace repair & furnace, AC, central vac & dryer cleaning
I woke up to very cold house a few weeks ago (-20 degrees outside) & realized that our furnace wasn't working. My husband had already gone to work so I called Acclaimed. The gentleman on the phone was so calm & kind & recognized how nervous I was about my broken furnace (I don't remember his name). He walked me through a couple of steps to determine the severity of the issue (which I was very nervous doing, but he was so reassuring on the phone). Even though they were fully booked that day, he moved things around to ensure that someone would come out the same day. Charles arrived sometime later and, once again, he was very friendly & professional & explained exactly what was going on. At all times, the Acclaimed technicians were up front & honest & I didn't feel taken advantage of. I was so impressed with the service that I booked a furnace/AC/central vac & dryer cleaning. MIchael & his partner arrived & again demonstrated utmost professionalism & friendliness. They went out of their way to ensure my 2 terrified cats were safe during the cleaning. The next week, I had to call Acclaimed back for another minor issue & Kris was the technician. Again, he was very professional & friendly & explained what the issue was. He was very efficient. I will definitely be using Acclaimed in future & have already referred my mom to them. I would definitely recommend this company!! (Work orders #: 24266, 24336, 24368 & 24603)
- Approximate cost of services:
- $1,500.00
- Company Response
Hello there! First of all thank you for giving us the opportunity to service you. We are so grateful that you would take the time to do this very through review. Our whole time will be thrilled to read your kind words. Thank you for sharing your experience and the referral to your family. We look forward to be of service to you for many years to come!