Had a problem with our furnace and called Nobel Care in the early morning. Tania the dispatcher was pleasant and her phone manner can only be described as excellent. She dispatched Harrison her tech to come and address our issues that same day.
Harrison arrived on-time ( with PPE) and and was a real pro. He diagnosed the problem (a new thermostat and controller) within minutes. He replaced the units as required and helped with choice/placement of the new units. He then helped with removal of the existing thermostat and an old humidity controller.
His efforts went above and beyond anything that could be expected (especially in an age of disappointing customer service.)
Well done Harrison! Well done Novel Care!
Count us in as regular customers!
- Approximate cost of services:
- $890.00