Novel Care Inc.

Our Boiler quit working recently, during the winter no less and I was trying to quickly find a way to get it back to heating my home. I called Novelcare to get a tech to visit.
They responded with in an hour of my call, we discussed my Boiler and its age. I decided to go for a new model instead of fixing my 23+ year old boiler .
I was able to meet with one of their agents, who came to my home and discussed the various options available, I was most impressed by the warranty, giving me parts and labour coverage along with annual maintenance visits for 12 years.
We agreed to a model that was much less than I thought I would have to be spending. They were able to schedule the install within a couple of days and even provided some additional space heaters for the meantime.
On the day of install they arrived right on time and got to work right away,
They finished a few hours ahead of what they had told me, which was great. One of the installers walked me the operation of my new thermostat and all the install work they completed.
They were very thorough and made this whole experience as easy as possible. I cannot say enough good things about the work their whole team did and how grateful I am for the fantastic work they did.