Novel Care Inc.

I woke up Saturday morning to find that A LOT of water was pouring out of the indoor head unit of my ductless air conditioner. After phoning about 8 different companies who claimed to have 24/7 emergency service, none were willing/able to schedule an appointment on the weekend. I called Novel Care who had a service technician call me back immediately and schedule an appointment for later that afternoon. The technician showed up within the time they said they would and fixed the problem (clogged drain system). They explained the pricing structure when I originally called so their were no surprises. All-in-all a great experience.