Novel Care Inc.

formerly Air Tech
Heating & Air Conditioning
155 West Beaver Creek Rd Unite 6 Richmond Hill ON L4B1E1
HomeStars  >  Heating & Air Conditioning in Richmond Hill  >  Novel Care Inc.  >  Ductless air conditioner service
JP  from Toronto
3 reviews Toronto, ON
10/10

Novel Care Inc.
416 921 0000
155 West Beaver Creek Rd Unite 6
Richmond Hill
ON
L4B 1B4
CANADA

I woke up Saturday morning to find that A LOT of water was pouring out of the indoor head unit of my ductless air conditioner. After phoning about 8 different companies who claimed to have 24/7 emergency service, none were willing/able to schedule an appointment on the weekend. I called Novel Care who had a service technician call me back immediately and schedule an appointment for later that afternoon. The technician showed up within the time they said they would and fixed the problem (clogged drain system). They explained the pricing structure when I originally called so their were no surprises. All-in-all a great experience.

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Company Response

Thank you for your feedback, it is very much appreciated. We take pride in what we do and and follow through with our commitment to accommodate our customers 24/7.
Thank you for your business
Sincerely,
Novel Care Inc.