Novel Care Inc.

Had Novelcare install a ductless system in two apartments in a house we own in Toronto. Install went well and the units performed well. Charge for routine annual cleaning and inspection costs has been rising significantly each year. After three years one unit developed a leak that ran down the inside wall and the drain line had to be cleaned out. Same unit leaked again and after 2 service calls costing over $700 it was fixed, only to start leaking again after only three weeks. Called today and was advised very abruptly that they can't send anyone for two weeks so I should call someone else! I have and recommend people find a company that has as great a service reputation as a they do an installation one.