Green Drop Lawns Ltd

I was looking for some company to kill the weeds in my lawns 2 summers ago. So, I asked around. I had a few friends were dealing with "Green Drop Lawns Ltd." My next door neighbor, my mother-in-law and her neighbor were also dealing with this company. So, I got "Green Drop" to do this job.
I wasn't sure if the operator of "Green Drop" couldn't understand me or I wasn't being clear of the spray. They gave me a "round one," meaning to kill my beautiful lawns completely. I was very upset when they gave me the wrong chemical. My house is a duplex house, Green Drop destroyed my lawns as well as my next door neighbor's lawn. My neighbor was upset about me indirectly. So, I wrote email to "Green Drop" 5 times and called them 3 times. The last time I called, the operator said they will send a manager to check it out. She said he will contact me after the visit. When I went home after work, I realized someone from "Green Drop" came check my lawns. I noticed the little company sign was removed. They never called me back. I contacted them couple times afterwards, they avoid to talk to me or reply my email. Eventually, I paid for the bill because I didn't want to have a bad record of not paying any bills. I send them the photos along with the payment. They took my payment and tossed my complaint letter and pictures.
They are a cold, not care company. They didn't have to courage to call me up and apologize of their mistakes. I am sure it was their mistake because all their calls were recorded. If I had ordered a wrong spray, I am sure they could have confront me. It was a terrible experience I had with "Green Drop Lawns Ltd." I will never go back again. I filed a complaint to the Better Business Bureau, still no solution. Now I deal with a different company. They are cheaper, better service, and treat me like a valuable customer. "Green Drop Lawns Ltd" suck!!!