We purchased three major appliances at Jordan's. Their staff were excellent, pleasant to deal with, and I never feel like I'm being attacked by vultures when I go into their store! They know their stuff, and they are eager to supply their customers with reliable info about their products.
They are not the cheapest place to purchase appliances ... but their quality of services is well worth the extra money. They also have GREAT sales, and the manager is very pleasant about giving special pricing or a bit of savings due to multiple purchases.
Our washing machine had a major manufacturing defect, and Jordan's was sooooooo easy to deal with. They didn't try to give us the run around, or simply make us deal with the manufacturer (which they totally could have done, because it was entirely not their fault). They were quick to offer a few different solutions and let us pick what would be best for our family situation. They even lent us a washer (which they delivered to us for free) while we waited for our new washer to arrive. They did their best to ensure that we were not out any money or greatly inconvenienced. They just went above and beyond what was really required of them!
I am just so impressed with their staff and management!