WORST COMPANY TO EVER DEAL WITH!! NEVER BUY FROM EXCEL
THIS WAS BY FAR THE WORST DECISION I HAVE EVER MADE. THE SALES MANAGER (MAUREEN M) IS INCOMPETENT. THE AREA MANAGER IS WORST (CODY N). THEY DONT KNOW CUSTOMER SERVICE. THEY DON'T KNOW HOW TO HOLD THEIR END OF THE DEAL. THEY WILL RUSH YOU INTO SIGNING THE CONTRACT THEN LEAVE YOU HANGING AND PENALIZE YOU FOR THEIR MISTAKES. THEY WILL L.IE..L.IE..L.IE TO SELL THE PROPERTY. THEY DONT OWN UP WHEN THEY MAKE MISTAKES INSTEAD PIN IT ON THE CLIENT OR THE REALTOR. THEY DON'T HAVE ANY CONTACT INFORMATION WHATSOEVER ON THEIR WEBSITE TO TALK TO SOMEONE WITH AUTHORITY. CODY AND MAUREEN ARE USELESS TO DEAL WITH!!! I HAVE EMAILED EXCEL CUSTOMER SERVICE AT THE ADDRESS LEFT IN ONE OF THE COMMENTS AND OFCOURSE NO ONE WILL GET BACK TO YOU. I WOULD HIGHLY!!!! DISCOURAGE ANYONE FROM EVER CONSIDERING EXCEL HOMES. PLEASE STAY AWAY!!!!!!!
- Approximate cost of services:
- $600,000.00
- Company Response
We are sorry to hear that you have not been happy with your home buying experience. Customer satisfaction and making sure we get things right are cornerstones at Excel Homes. Our Sales Manager Cody is aware of your concerns and has been in touch. Thank you.