Poor workmanship and bad customer service
Absolutely worst building experience. Poor workmanship and trade quality. The house was not ready on pre possession walk through like carpets not Installed, painting not done, appliances not installed. It's been over a month and still some issues are not solved. Also there are more issues coming everyday. No warranty department exists. The builder doesn't care about its customers. I will never ever buy or recommend from Excel Homes again.
- Approximate cost of services:
- $675,000.00
- Company Response
Hello, we are sorry to hear about your experience and the issues you have been facing. We'd like to reach out to you and provide you with accurate updates on your home and resolve outstanding issues. Please feel free to contact our team at customercare@excelhomes.ca and we will do our best to assist you.