Swimming Pools, Spas & Hot Tubs review in
Guelph
Not a happy customer. Contact the Better Business Bureau before purchasing here to make an informed decision. Was warned by a friend not to use this company but unfortunately I didn't listen. Very poor customer service support when issues came up. A lot of time spent on trying to get resolutions to issues but to no avail. Owner great until products installed but then not interested or available to resolve issues.
- Approximate cost of services:
- $17,000.00
- What could this company do to improve their services?
- Be responsive to phone calls and emails when a customer is having issues. Ensure properly trained employees perform service so is done properly. Resolve issues quickly and at no charge for the customer.
- Any advice to offer fellow homeowners facing a similar project?
- Check with the Better Business Bureau before selecting this company
2 of 3 people found this review helpful.
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- Company Response
You know you cannot please everybody 100 % of the time and sometimes not matter what you do you can t please.