July 28/17 our air conditioner stopped working not to long after our furnace had been serviced that day. Bryan came over and found the dual capacitor had blown. He noticed the air conditioner was very dirty & did a general cleaning. On 9/8/17 we again had to have our air conditioner serviced, there was water on the floor in our furnace room. Anel came over (he was the one who serviced our furnace). He determined the up out drain was plugged and needed to remove it & clean it out. He also mentioned that the person who serviced our air conditioner should have check this pipe out. He also suggested that he put 2 new removable fittings on the pvc pipe so that they wouldn't have to keep cutting it off to check. Why wasn't this done in the first place? We would appreciate a phone call and some compensation.
- Approximate cost of services:
- $535.46
- Company Response
Hi Brian and Cathy, thanks for reaching out to us! We will have someone contact you to discuss!