Reitzel Insulation Co Ltd

Insulation
120 Northfield Dr E Waterloo ON N2V 2E6
Write a Review
Write a Review
Website
HomeStars
Insulation
Reitzel Insulation Co Ltd
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

96%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Reitzel Insulation Co Ltd

Average customer rating:
9.7 10 (32 reviews)

Sort by

RajDayan in Toronto
RajDayan in Toronto
0 reviews Toronto, ON
10/10

Great Company, Amazing People and A+ grade Work

I had the pleasure of meeting Bob during his visit to my home for attic insulation. Bob was a friendly and knowledgable person who does not put any pressure on the customer to get his sales done. He is quiet patient and understands the customer issues, does his checkup and then suggest his options. He then tells you other things that you could do to improve things in the house and then advises you to take your time to decide things. I had taken multiple quotes from A++ vendors but the comfort that I got was from Reitzel and also the cost for my attic insulation was reasonable. I called Bob and advised him that I wanted to proceed and then called their office and spoke with Jamie to get my appointment done. Everything was so easy to do. Their guys who came to my house for the job were also great, took all the safety precautions, did their job to perfection and then cleaned up everything leaving the space as it was earlier. I would surely recommend this organization and kudos to Bob, Jamie and the two persons who came to my house. I really appreciate and thank you for the wonderful experience.
Raj

Was this review helpful?
Private User
Private User
Private User reviews Kitchener, ON
10/10

Attic Insulation repair

The Reitzel Insulation team completed an excellent job with my attic insulation issues. The customer service was phenomenal and all my questions and concerns were answered immediately. I appreciate the professionalism of the team.

Was this review helpful?
Private User
Private User
Private User reviews Toronto, ON
10/10

attic insulation

Upgraded the insullation in our attic. The workers arrived early. They were curteous, and clean entering and leaving the home, and they worked quickly. We have noticed a marked difference in the even distribution of the AC since doing the upgrade. Our upper level is now comfortable to sleep in without the extra floor and ceiling fans running constantly. We appreciated the follow up from Rietzel a few days later to see if there were any issues that needed to be addressed (none so far). Great customer care.

Was this review helpful?
Company Response

We are extremely happy to hear about your positive experience with our company! We pride ourselves on being a family owned and operated company and as such treating our customers as if they were apart of the family, from your kind words it shows that our crews are doing just that! We will be sure to let them know how pleased you are with the work completed and if there is anything else that we can do for you please let us know and we will assist you in anyway we can!
Thank you for your business!
The Reitzel Team!

Karen in Montréal
Karen in Montréal
0 reviews Montreal,
10/10

Pleased with choice

Very pleased with Reitzel for my attic insulation installation experience. I thought it would be a messy exercise but everyone involved was careful and it was totally painless. I also appreciated being kept up to date with the step by step process. Hope I will notice the difference in my heating bill!
Thank you!

Was this review helpful?
Company Response

Thank you for your glowing review! We sincerely appreciate you taking the time to leave this! We are constantly preaching to our crews to treat the homes that we work in as if they were working in their own home, this shows that the effort is paying off!
If there is anything else that we can do for you, don't hesitate and we will assist you in anyway that we can!
Thank you for your business,
The Reitzel Team!

reno32 in Waterloo
reno32 in Waterloo
1 review Waterloo, ON
10/10

Reno in the basement

We started our last inside project on an old house -each step was calculated and Reitzel was the third step -in the process - from the first phone call to the finished product - with first the person who came to measured and quoted - to the guys that physically blow the insulation were totally professional and had a great sense of humor - this was our second time with Reitzel - are we happy with the company I'd say we are and will always recommend you.

1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thank you! As a small family owned and operated business in a competitive industry, we truly appreciate reading this! We are constantly striving to uphold our family values of hard work, good service and professionalism, this shows that our hard work is paying off!
If there is anything else that we can do for you again, please let us know!
Thank you for your business,
The Reitzel Team!

Glen Bell in Waterloo
Glen Bell in Waterloo
1 review Waterloo, ON
10/10

Attic Insulation

Issue was with colder upstairs compared to main floor.
Service person came and review concerns. Explained issue and provide quote for insulation.
Installers scheduled within one week. On arrival they covered floors, closet, bed and dresser prior to starting job. They answer all questions. When done, they removed sheets and cleaned up.
Job was does professionally and expeditiously.
Issue of colder upstairs resolved.

Was this review helpful?
Company Response

Thank you for the glowing review Glen!
We sincerely appreciate it! we will be sure to let everyone involved know how happy you are!
If there is anything else that we can do for you in the future, don't hesitate to reach out and we will be sure to assist you in anyway we can!
Thank you for your business,
The Reitzel Team!

Rosalie in Toronto
Rosalie in Toronto
0 reviews Brampton, ON
10/10

Attic insulation

If you're looking for help in insulating your attic, then look no further. Before calling Reitzel I interviewed 4 other companies. Reitzel sales rep, Bob, was a pleasure to deal with. He provided me with lots of tips on how to improve my home energy efficiency and explained the process of how they insulate clearly. When the crew arrived, they were very professional, friendly and efficient. They worked quickly, efficiently .. no mess, no fuss.

Was this review helpful?
Company Response

Thank you Rosalie for the glowing review! We will be sure to pass the praise along to Bob and the installation crew!
We sincerely appreciate you taking the time to leave this review!
Thank you for your business, if there is anything that we can do for you, don't hesitate to reach out and we will assist you in anyway that we can!
The Reitzel Team!

Private User
Private User
Private User reviews Stratford, ON
8/10

Spray foam insulation

I would like to thank Josh and Kyle for the great job! We were happy with the service from the quote to the installation and the followup. The men who came to the house to install were very informative about the job and answered all our questions.The price was reasonable and the work they did was neat and the clean up completed. I appreciated the follow up to ensure that there were not any problems and if there were they were willing to come back and fix any problems. I would reccommend this company!!Thanks

Was this review helpful?
Company Response

Thank you for your business and for taking the time to leave us such a kind review!

We will be sure to pass the message along to Josh and Kyle.

If there is anything we can do for you in the future, don't hesitate to reach out and we will assist you in anyway that we can!

The Reitzel team!

Kerri Raposo in Hamilton
Kerri Raposo in Hamilton
1 review Hamilton, ON
10/10

Basement Insulation

Good work!

Sales person was fast, interested in my project, prompt, and friendly.
Staff who performed the work, knowledgeable, professional, nice and worked swiftly, and thoroughly.
Left my house in great shape.
Follow up from manager was excellent.

Would definitely recommend.

Was this review helpful?
Company Response

Great to hear Kerri, we are constantly striving to be leaders in our field while being competitive in our industry. Your kind words prove to us that we are achieving this!
Thank you for your business and for taking the time out of your day to leave us such a kind review!
If there is anything that we can do for you in the future, don't hesitate to reach out and we will assist you in anyway that we can!

Cedric
Cedric
5 reviews Mississauga, ON
10/10

Basement walls & headers

Bob came by to provide a quote. He showed up early, answered all questions, and provided advice on how to tackle the basement job as well as other possible future jobs. He pre-registered us for eco-rebates with enbridge (we had not asked him to do this), and he was available for follow up questions when they came up.

The crew that came by to perform the work was fantastic. They were polite, cleaned up after themselves, and very friendly.

I have used other spray foam companies in the past and can vouch for Reitzel as being the best company to deal with so far. I will be using them for future projects and recommend that you give them a chance. They will take care of you!

Was this review helpful?
Company Response

Cedric, thank you for the positive feedback and we are very happy that we were able to be of service to you. We will let the crew know how happy you were! We are constantly striving to be leaders in our field and this just shows that we are succeeding in that department! When those future projects come up, do not hesitate to call and we will take care of you! Thank you for your business!
The Reitzel Team

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Reitzel Insulation Co Ltd

Welcome to Reitzel Insulation, a family owned and operated business with over 40 years of experience! As professionals we offer quality spray foam and blown-in insulation service; in addition to insulation removal and fireproofing services. Throughout the years, we have completed over 100,000 projects, and our clients have included commercial contractors, agricultural contractors, renovators, home owners and new home builders. We are leaders in the industry when it comes to using Green products, our foam is at the top of the market when it comes to Ozone depletion and at 24% recycled content it has the highest amount of recycled materials. No matter what type of insulation project you have in mind, Reitzel Insulation has the expertise to handle it.

CATEGORIES
Insulation
WEBSITE
https://www.reitzel.ca
YEAR ESTABLISHED
1976
PAYMENT METHOD
Visa, Mastercard, Cheque, Cash, E-Transfer
LIABILITY INSURANCE
Yes
WARRANTY TERMS
5-Year Workmanship
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.