Tree was removed by 2 nice and efficient employees. Great service.
Tree was then stumped by another individual. Again, was friendly and did great work.
I would recommend this company.
Tree Removal
Major oil leak on driveway from stumping machine.....
Tree was removed by 2 nice and efficient employees. Great service.
Tree was then stumped by another individual. Again, was friendly and did great work.
However, when he had finished the stumping, the machine leaked oil (or gas) on the our concrete driveway.
The employee was very apologetic and even tried with cleaning solution to clean it-- however it did not remove stain and he said he would let his boss know.
When we finally got in touch with the owner, he said he would fix the problem. The next day someone put a mix on stain in hopes of removing it. However, they barely covered half the stained with the product! Impossible to think that this would solve the problem.
We contacted them by phone and emailed the same day and have not heard back at all. We even included pictures of the "repair attempt". We have emailed requesting to hear from the owner 3 TIMES, and have heard NOTHING back.
Unfortunately, we may have to pursue other avenues to have them pay for repairing the driveway.
To summarize... We can understand that accidents happen, but they are not dealing with the problem effectively at all and are not communicating about the next steps.
I will update and alter this post if the issue is solved.
