We purchased a custom front entry door. The company took my card and after WEEKS of ignoring our phone call, they finally deliver the door. However, we ordered a mail slot and the door they delivered didn't come with one. We have been trying to call them to correct the issue but they once again are ignoring our calls. The receptionist told me to contact the sales person and the sales person doesn't pick up the phone and doesn't return voicemail.
The door itself is fine (hence the 2 stars); however, the service is absolutely horrible.