when septic goes off the smell is something,, neighbors are 200 ft away and they are complaining,, the tanks are in front of my house and In the summer cant open any windows,, every 5 years must change the sponges ,, I called and its around 1500 dollars to replace,, if I only knew better I would have found another system
- Approximate cost of services:
- $29,000.00
- Company Response
It was recently brought to our attention the concerns you are having with your septic system. As an Advanced Onsite Wastewater Treatment manufacturer for over 20 years and thousands of our treatment systems installed over those years, we take pride in the systems that we produce. We would like to work with you to make sure your Waterloo Biofilter treatment unit is functioning properly and meeting your expectations. The foam sponges in our system have a 20-year Manufacturer’s Warranty and would only need to be completely replaced under the rarest of circumstances.
I would ask if you would please call our office at 1 866-366-4329 so we can work with you to try and resolve the odour issues you are having with your system and we can provide more information about our warranty program.