Rockbrune Brothers Ltd

Moving & Storage
725 Finley Ave. Ajax ON L1S 3T1
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Moving & Storage
Rockbrune Brothers Ltd
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93%

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Reviews by rating (past 12 months)
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Best of 2021 winner 2 timesBest of 2021winner 2 times

Reviews for Rockbrune Brothers Ltd

Average customer rating:
9.1 10 (138 reviews)

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Private User
Private User
Private User reviews Thunder Bay, ON
8/10

Long Distance Move

Everything went well with the move. All the guys were nice and worked quickly. Container was packed well, nothing was broken.

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Company Response

Good afternoon Heather,

We're happy to hear that yo9u were pleased with the outcome of your long distance move.
Thank you for your review and we hope that you make many more new memories in your new home!
Rockbrune Brothers Ltd.

Private User
Private User
Private User reviews Ajax, ON
10/10

Service

Professional movers very reliable and efficient I will use this company again and recommend to others

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Company Response

Good afternoon Jennifer,

We're happy to hear that you were pleased with how your daughter's move went.
Thank you for your great review and future recommendations!

Have a fantastic day!
Rockbrune Bros Ltd.

Private User
Private User
0 reviews Oshawa, ON
10/10

Moving from house to apartment

The movers were professional, efficient, & friendly. The moving cost came under the original price that was quoted.

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Company Response

Good afternoon Kate & Amanda,

We're happy to hear that you were pleased with how your move went.
Thank you for the amazing review!
May you make many more new memories in your new home!
Rockbrune Bros Ltd.

Private User
Private User
Private User reviews Oshawa, ON
10/10

Service

This is a very accommodating, professional and reliable company. Excellent company and service. Would hire again and again!

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Company Response

Good afternoon Kathleen,

Thank you so much for your kind review! We appreciate you choosing us for your bothers move and also storing your belongings with us.

Look forward to hearing from you in the future to move the stuff back into his new place.

Have a fantastic day!
Rockbrune Bros Ltd.

Private User
Private User
Private User reviews Peterborough, ON
10/10

Moving from Oshawa to Peterborough

We were totally happy with Rockbrune Services. Rob and the other guys worked hard, long and dilegently. The were all extremely polite and every item they brought into our new home, they asked which room would we like to them to go.
Thanks for the great service Rockbrune,

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Company Response

Good afternoon Karen,

We're so glad to hear how happy you were with your move to Peterborough. I will be sure to let Rob and the guys know how appreciative you were with their hard work.

Thank you for your great review!

May you and your family make many more new memories in your new home.
Have a fantastic day!
Rockbrune Bros Ltd.

Private User
Private User
0 reviews Toronto, ON
10/10

Moving to Minden Hills

Awesome job again. Very easy to work with. Made sure everything was safely delivered to the correct room

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Company Response

Good afternoon Ruth (Sue),

We're happy that you choose us to move for your family again and are glad to hear that you were pleased with how this move went as well.

Thank you for the kind review.

May you all make many new memories in your new homes!
Have a great day :)

Rockbrune Bros Ltd.

Private User
Private User
Private User reviews Toronto, ON
8/10

Moving Down East

Rockburne Movers were very easy to deal with even through the pandemic. Although I haven't had time to review all my items, I'm sure I have everything I'm supposed to have

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Company Response

Good afternoon Sarah,

Thank you for choosing us for your long distance move and for the great review.

We hope you make many more new memories in your new home!
Have a fantastic evening
Rockbrune Bros Ltd.

Susan Roberts from Ajax
Susan Roberts from Ajax
6 reviews Ajax, ON
1/10

Don't bother getting an estimate, it is meaningless

Got an estimate from Rockbrune Brothers movers and the actual cost of the move came in double the estimate. They ignored our instructions on what size of truck would navigate the long driveway and sent a huge truck which couldn't do the driveway and a smaller truck which then was loaded up and unloaded into the larger truck. This went on for double the amount of time the move should have taken. No point in getting an estimate. No followup until I did it with the company, several calls, then an offer of a small amount of money as a "good faith gesture". I have no good faith for Rockbrune Brothers Movers.

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Company Response

Good morning Susan,

As per our previous conversation we're sorry and understand your frustration but during your estimate with the Relocation Consultant you advised that when using our smaller truck (straight truck) there wouldn't be an issue with getting up your very steep driveway which we did provide the day of your move but it turned out that it couldn't get up the driveway after all so we had to use a smaller shuttle truck to transport your goods from the house to the bottom of the driveway into the straight truck which caused the time to go over your estimated time. Communication was given with you both the day before your move (as we call to do a COVID-19 screen call) and also the day of when dealing with the issue. We're sorry that you feel the amount of good will gesture wasn't a large enough amount for you but something is always better than nothing in my opinion.
We have learned from this experience and know now moving forward (should we come across a situation like this again) what to do.

May you make many more new memories in your new home
Have a fantastic weekend!

Rockbrune Bros Ltd.

Private User
Private User
0 reviews Newcastle, ON
10/10

Movers

This is the second time in 7 years that we have used Rockbrune Brothers to move us from one home to another. We were as pleased the second time as we were the first.

The crew arrived early and were very polite, friendly and professional. They took great care with our household goods, however, there was one small item that did get damaged. A quick call to the office and a brand new item was located, ordered and replaced within days.

Hopefully, we won't have to move again, but if we do I will certainly use Rockbrune Brothers and I definitely recommend them.

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Company Response

Good afternoon Bernard & Linda,

We're so glad to hear how pleased you were with your move and also happy that you choose us again for your second time around! We do apologize again for the damage of your mirror but happy we were able to find you a new one in return.
Thank you so much for your amazing review and recommendation.
May you make many new memories in your new home :)
Have a fabulous day!
Rockbrune Bros Ltd.

Private User
Private User
Private User reviews Toronto, ON
8/10

Very fast, knowledgeable movers

From our consult to our move day, Rockbrune provided efficient communications and professional services. Would recommend!

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Company Response

Good afternoon Christine,

We're glad to hear that you were please with the services we provided to you for your move.

Thank you for your kind review and future recommendations!

May you make many more new memories in your new home!

Have a great evening
Rockbrune Bros Ltd.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Rockbrune Brothers Ltd

Rockbrune Brothers Ltd is a long time family run business.

Ajax Local Moving
We understand that even a local move in Ajax can be stressful. That's why we want to take the pressure off of you and deal with all the small
details. Its time you got an affordable move option in Ajax.
~~~
Long Distance Moving
When you're moving long distance from or to Ajax, our main goal is to give you a peace of mind knowing your belonging will arrive safely.
We have expert movers that will carry out the entire move process seamlessly and give you the best service.
~~~
International Moving
We are proficient in completing international moves from the start to finish. We are knowledgeable in the customs, rules, and guidelines for
international moving. We will also ensure your belongings are kept safe throughout the journey.
~~~
Office Moving
If you're moving your office in the Ajax area we offer affordable rates for your commercial needs. Our main priority for office moves is to
minimise the downtime for your business so we will get everything done with as little disruption as possible.
~~~
Moving Services
We offer service for all of the Durham region including Ajax, Oshawa, Whitby, Markham and Pickering!
- Need Packing? We Can Do the Packing For You!
- Free In-house Estimates. We Guarantee Our Rates!
- Dedicated Moving Coordinator to Help You During Your Moving Journey; All Our Staff Are Bonded.
- Professional Movers Since 1920
- We Have the Right Equipment to Move All Size Homes; Studios, Condos & Houses.
- Safe & Secure Protection Options For Your Move.
~~~
~~~

Our History:
As well known movers today, the story of the Rockbrune Brothers began in the 1920’s.Farming was a tough way to make a living. This
way of life was even more difficult for a young man with dreams of someday getting off the farm. Robert Rockbrune was a restless
teenager working on his families land just outside Perth, Ontario. One day he packed up what little belongings he had and headed to a
job in Oshawa, a city that was booming in the automotive industry. As the 20’s came to a close, Robert met Robina, who soon became his
wife. In the years ahead, he and Robina started a family, eventually having seven children, two daughters and five sons - “Mom and Dad
were pretty resourceful”, he says. “You had to be back then. It was not a time to live, it was a time to survive.” They hauled hay for
farmers, goods from the CP railway and whatever else they could. As word spread about City Cartage, the company grew. Towards the end
of the 40’s and into the 50’s the post war boom saw a huge growth in business so, they added more trucks. They also received
permission from the government for moving goods outside of the Oshawa area. They charged $2.00 an hour, which was enough to pay the
bills and their staff.
As the sons grew older, they joined the family business. Today three of them, Robert, William, and Joseph, still run the company.
Six of Robert and Robina’s grandchildren also help lead Rockbrune Bros. Movers and their offices in Oshawa, Ajax, Newmarket, and
Barrie into the next generation.

CATEGORIES
Moving & Storage
SERVICES
Local, Long Distance & International Moves. Packing & Unpacking. DIY to Full Service. Corporate Re locations.
SPECIALITIES
Airmiles with every move! Make sure to give your moving consultant your airmiles number upon booking your move!
WEBSITE
https://rockbrune.com/
YEAR ESTABLISHED
1931
PAYMENT METHOD
Cash, email transfer, credit cards or certified cheque. Debit is also available but must be able to come into our Ajax location.
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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