Our furnace's ignitor decided to quit on a very cold evening, and wasn't noticed until after 9PM, so we called several companies we had found on Homestars with "24 hour service" who didn't answer, left a few messages, and then decided to call Fagnan's and another larger company who had call centres. The repair guy from Fagnan's called us back first, and was able to get here within 30 minutes. He diagnosed the problem over the phone, had the part in hand when he walked in the door, and had it fixed in about 10 minutes. He also provided some very helpful advice on a few other furnace-related questions I had. Extremely friendly and helpful, very professional, and most importantly arrived quickly! I wasn't sure what to expect cost-wise as far as the after-hours service call, but overall I felt the total cost was reasonable, it was $150 for the service call, $60 for labor, and $200 for the part. I hope it's never needed in the future, but if I have furnace problems in the future I will definitely be calling Fagnan's first!! Thank you!
- Approximate cost of services:
- $425.00