During the coldest week of the winter, the hot water tank failed. Local plumbers showed up late, spent 5 minutes on-site and left without even touching the project. In less than 24 hours from contacting Arpi's industries, they called me back, set an appointment, located a special order hot water tank, obtained it, transferred it to their plumbing staff, showed up on time for the appointment and replaced it in record time. Jeff and Laurri in dispatch did an outstanding job and went the extra mile with scheduling and locating the parts and Darrell did an really outstanding job showing up on time with the correct parts and replaced the hot water tank in record time and did it correctly the first time. It is encouraging to know that there are a few service providers left that take customer service seriously, will see a project through to the end and do it right the first time. I highly recommend this service.
- Approximate cost of services:
- $1,350.00
- Company Response
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with Arpi’s.
We look forward to working with you again in the future!
Thank you TEAM ARPI’S