The pilot light wouldn’t turn on. They came promptly the follow day and found that the high limit switch didn’t work. The technician called around till he found the part in Edmonton and got it shipped ASAP. Once the part arrived, they sent out another technician, Sam, who replaced the switch. The tank worked at first so Sam left. I went down to find the pilot light out again. I contacted Sam and he came back at the same day as soon as he was finished with his other appointment. He took it apart and cleaned it and it has been running well since. I really appreciate the communication and work done. Everything was explained very clearly to me.
- Approximate cost of services:
- $300.00
- Company Response
Thanks for the awesome review! Customer service is our top priority, and we are glad to hear that Sam took good care of you.
We will share your comments with Sam, and we thank you for trusting us in your home, and look forward to working for you in the future.
Thank you TEAM ARPI’S