We've used Pete the Plumber before and will again. Josh came out to look at our plugged drain. I had tried some drain opener and tried to poke something down there to determine what was blocking the drain with no avail.
Not only did Josh fix the problem, he also looked at our tub and 2 other sink drains because I wanted to be proactive. The real value though was him explaining to me what happens in a plugged drain and some tricks of the trade to use as preventative measures.
Pete is not a dumb guy. He knows that if he charges the customer a reasonable rate, people will go back to him and also spread his name around as I am doing now. We've used Pete the Plumber 3 or 4 times now and have never had an issue with his service. I've met him personally. He is honest, friendly and helpful. He is a far cry from the previous unnamed plumbing company we used to use who at the time had good ratings. I would never go back to the previous company because they were only in it to make as much money as they could off of the customer. Not Pete.
- Approximate cost of services:
- $120.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Good afternoon,
We thank you so much for your review! Josh is a long time employee here and he is so knowledgeable and helpful, and we're glad to see you have got to share in that experience.
We price ourselves on fair pricing and we always want to have customers, such as yourselves, come back to us, any time we are needed.
We sincerely appreciate you taking the time to provide your feedback.Pete the Plumber.