We hired Al Parsons Electronics (Garage Doors) after getting a few quotes for a new installation to replace an older door and hardware. After an unexpected delay, they sent someone to complete the installation. Al Parsons brought the incorrect decorative door hardware and had ordered the wrong window insert. They had also failed to inform us about the damage they would be making to our door frame, thereby requiring us to purchase more products from them. The job had not been completed the first time as they had to re-order the correct parts/products. A couple months delay later, they showed up to remedy the initial installation problems and to bring the correct parts and products. Causing some damage to the new door, it was finally installed properly, even though they required us to make the adjustments to their installation. Would not recommend this company as the owner refused to acknowledge their errors or to follow up with us - ever. Very disappointing. Some of the screws installed are already rusting (within 30 days of the installation).
- Approximate cost of services:
- $3,500.00